Refund Policy Jim Bradley Speedball

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If its a product that requires assembly please ensure it is sent back the same way we sent it.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
reception@jimbradley.com.au

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at reception@jimbradley.com.au and send your item to: 45 Webber Parade Keilor East VIC 3033

To return your product, you should mail your product to: 45 Webber Parade Keilor East VIC 3033

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You may not be entitled to a remedy if you:
•• simply change your mind, decide you do not like your purchase or have no use for it
•• damage or use goods in an unreasonable or unintended manner
• discover you can buy the goods or services more cheaply elsewhere (unless the seller guarantees that the goods cannot be purchased more cheaply elsewhere)
• examined the goods before buying and ought to have seen any obvious fault
• had a defect drawn to your attention before buying (such as goods labelled as seconds with their faults clearly marked)
• are unhappy with a service that you insisted on having carried out in a particular way
• did not make clear what service you wanted and what you wanted it to achieve
• did not rely upon, or unreasonably relied upon, the seller’s skill or judgment when choosing a product or service.
You are not entitled to claim against a seller where the failure to meet a consumer guarantee is due to:
•something someone else said or did, unless it was their agent or employee
•an event that was beyond the seller’s control (for example bad weather or delays in delivery).